Technical Support

Other Common Technical Questions:

When is my LetNet account created if I am a dual credit student?
If you are a dual credit student, your account is created when you are accepted to the program. You will receive notification upon your acceptance, via email, with instructions for creating your LetNet account. In addition, you will receive your student ID, which will remain the same during your entire academic career at LeTourneau University. Generally this will take place within 48 hours of your acceptance, but at times it might take a little longer.


So, what happens when I create my LetNet account?
For one thing, an @letu.edu email address is created for you, and you'll gain access to the LetNet Webmail system. Be sure to check your @LETU.edu email inbox daily. This is the only email your instructor will use to communicate with you. You will also receive specific course instructions and campus announcements at your LETU email address.


What do I do if I still need more help?
If you still need more help, you will want to talk to someone in our IT department. Technicians are available for extended hours to help you get everything set up and working as quickly as possible.  Click here for information on requesting help, hours of availability, and locations.